JOB DESCRIPTION: Sales Support Specialist
Job Summary
We are looking for a highly organized and detail-oriented Sales Support Specialist to assist our sales team in daily operations. You will be responsible for managing sales documentation, coordinating with internal departments, and ensuring a seamless sales process from lead generation to order fulfillment.

Job Responsibilities
Sales Documentation: Prepare, process, and maintain sales contracts, quotations, invoices, and purchase orders with high accuracy.

Data Management: Update and manage the CRM system (or sales database), ensuring all customer information and sales activity logs are up-to-date.

Coordination: Act as a key bridge between the Sales, Warehouse, Finance, and Customer Service departments to ensure timely order processing and delivery.

Reporting: Assist the Sales Manager in compiling weekly/monthly sales reports, tracking KPIs, and monitoring sales performance against targets.

Customer Communication: Handle incoming sales inquiries, provide basic product information, and assist in addressing customer requests regarding status updates or documentation.

Administrative Support: Coordinate internal sales meetings, prepare presentation materials, and manage correspondence for the sales department.

Support Initiatives: Assist in organizing promotional events, trade shows, or marketing campaigns as required.

Job Requirements
Education: Bachelor’s degree in Business Administration, Economics, Marketing, or related fields.

Experience: 1–2 years of experience in Sales Administration, Customer Service, or Office Administration. Fresh graduates with strong potential are also welcome.

Proficiency: Proficient in Microsoft Office (specifically Excel, Word, and PowerPoint). Experience with CRM software is a major plus.

Skills: Strong organizational and time-management skills. Ability to multitask and handle pressure in a fast-paced environment.

Communication: Clear verbal and written communication skills.

Attributes: Detail-oriented, proactive, reliable, and a strong team player.

Benefits
Competitive salary and performance bonuses.

Comprehensive social, health, and unemployment insurance.

Opportunity to learn the entire sales lifecycle in a professional corporate environment.

Clear career path to Sales Executive, Account Manager, or Sales Operations roles.

Modern and dynamic working environment with friendly colleagues.

Industry Keywords: Sales Operations, Order Management, CRM, Administrative Support, B2B/B2C Sales, Office Administration.

Attributes: Organized, Detail-Oriented, Multitasker, Proactive, Reliable.

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