JOB DESCRIPTION: Mini-Supermarket Security Guard (24/7 Shift-Based)
1. Job Objective
The Security Guard is responsible for maintaining a safe, secure, and welcoming environment for customers and staff at the mini-supermarket. The role involves 24/7 security coverage (shared via shifts), loss prevention, monitoring facility assets, and providing excellent customer service.

2. Key Responsibilities
24/7 Security Coverage: Maintain a continuous presence during designated shifts, ensuring the safety of the store, inventory, and staff at all times, including late-night shifts.

Loss Prevention: Monitor the sales floor, checkout counters, and storage areas to deter shoplifting and identify suspicious behavior.

Access & Traffic Control: Manage the entrance/exit; ensure a clean and orderly parking area; assist customers with parking, especially during busy periods.

Surveillance: Operate and monitor CCTV systems to track store activity; report any technical issues or security breaches immediately.

Facility Safety: Conduct regular perimeter checks; ensure fire safety equipment is accessible and emergency protocols are followed.

Customer Service: Greet customers politely, assist with heavy bags or cart management, and maintain a helpful, professional demeanor.

Reporting: Log daily activities, incident reports, and shift handovers accurately in the record book provided by store management.

3. Job Requirements
Education: High school diploma or equivalent.

Experience: Previous experience in retail or store security is preferred; willing to work rotating shifts (including nights, weekends, and holidays).

Technical Skills:

Ability to use communication devices (walkie-talkies).

Basic knowledge of CCTV monitoring and alarm systems.

Familiarity with store security protocols and emergency procedures.

Soft Skills:

Alertness: High level of vigilance at all times, especially during night shifts.

Integrity: Absolute honesty and adherence to company policies.

Communication: Friendly, polite, and effective in interacting with customers.

Physical Stamina: Capable of standing/patrolling for the duration of the shift.

4. Benefits
Competitive Compensation: Attractive hourly/monthly base salary + night shift/holiday/overtime allowances.

Stable Schedule: Clear, rotating shift roster (e.g., 8-12 hour shifts) provided in advance.

Professional Environment: Safe, well-lit, and modern mini-supermarket setting.

Training: Provided training on security, fire safety, and emergency response.

Insurance: Full insurance coverage in accordance with local labor laws.

Mini-Supermarket Security Guard, Retail Security Officer, Convenience Store Guard.

Industry Keywords: Loss Prevention, 24/7 Security, Retail Operations, Asset Protection, Access Control.

Attributes: Vigilant, Reliable, Punctual, Disciplined, Customer-oriented.

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